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Description

Welcome to ADMTMAX’s  Tmall Account/Sales Management Services.

 

First of all,

What is Tmall ? 

 Tmall is the one of largest online marketplaces serving 493 million active users worldwide.

It is a great chance for brands to show their product to the world.

Since Tmall is highly competitive, your customer is your key to success.

It is very important to interact and provide high-quality customer service in order to survive in the fierce market.

That’s why  ADMTMAX  has come up with a customized formula that helps you turn your potential customers into loyal ones.

 

What is in the package?:

  • Minimum Account Management period: 30 days
  • Account management, one marketplace, up to 25 products
  • Customer inquiries
  • Shipping tracking
  • Returns
  • Customer reviews
  • Monthly competitor analysis
  • Account status reports (2 reports a month)
  • Account optimization

 

What is required from the customers:

  1. Account access
  2. Fill out the ADMTMAX FORM ( it will be provided after the order is placed)

 

 

 

 

 

FAQ

 

■ How can I provide you with the required info/files?  via email?

: Once you check out, there is a box which says  ” Order requirements”  &  ” Order Files”.

If forget to add there, you can email your files to Admtmaxgroup@gmail.com.  Please mention your Customer ID when you email us.

■ What if I have urgent modifications ?

: You can contact us via admtmaxgroup@gmail.com with your customer id and detailed explanation.

■ What if the services are not fulfilled properly as mentioned in the contract ?

: We provide a 100 percent full refund!

■ What if I do not have any of the required info/files ?

: Please check our A-Z service.

■ What if I can not find the service I need ?

Please contact us : admtmaxgroup@gmail.com , you will get a reply right away.

■ What if I can’t find the service I want ?  Can I customize my service?

: Yes you can, please contact us : admtmaxgroup@gmail.com

 

■ If I have emergency questions, where to contact?

: You will be provided with a customer ID, with that you can call, or email the CS department 24/7

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